Returns & Refunds

Refunds are available for items purchased from Messie Jessie. Please contact us at info@messiejessie.co.uk with your request.

You may cancel the contract under the Distance Selling Regulations by notifying us no later than 7 working days after we deliver the goods that you are cancelling the contract.

You may not cancel your contract with us under the Distance Selling Regulations where any audio or video recordings or computer software has been unsealed by you.

If you cancel the contract under the Distance Selling Regulations, you must take reasonable care of the goods from the time you receive them until you return them to us.

If you cancel the contract under the Distance Selling Regulations you must return the goods to us at your own expense.

If you cancel the contract under the Distance Selling Regulations and do not return the goods as required, we may charge you our direct costs of recovering the goods.